The Amazon glossary for brand owners
Operator-level definitions of the Amazon terms brand owners actually run into, written by the team that works these accounts every day, not lifted from Amazon's help pages. 63 terms across 6 categories.
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A
The module-based rich content section that replaces the plain product description for Brand Registry sellers.
Account HealthAmazon fundamentalsAmazon's composite view of a seller account's compliance, order defect rate, policy violations, late shipment rate.
ACOSAnalytics & metricsAd spend divided by ad revenue, shown as a percentage. The headline efficiency number for an Amazon PPC campaign.
Amazon DSPAdvertising & PPCAmazon's programmatic display and video buying platform, reaching audiences on and off Amazon.
ASINAmazon fundamentalsThe ten-character code Amazon assigns to every product listing. One ASIN is one product detail page.
B
A hidden keyword field on each listing, capped at roughly 250 bytes, used to index for terms that do not belong in visible copy.
BidAdvertising & PPCThe maximum you will pay for a click. Amazon runs a second-price auction, so you usually pay less than you bid.
Brand AnalyticsAnalytics & metricsA Brand Registry reporting suite showing search frequency rank, competitor share and repeat purchase behavior.
Brand RegistryBrand protectionAmazon's program for verified brand owners, unlocking content control and enforcement tools. Requires a registered or pending trademark.
Brand StoreListings & contentA free multi-page storefront on Amazon under your own vanity URL, available to Brand Registry sellers.
Break-Even ACOSAnalytics & metricsThe ACOS at which an incremental advertised sale makes exactly zero profit, equal to your gross margin percentage.
BSRAnalytics & metricsA per-category rank based on recent sales velocity relative to everything else in that category.
Buy BoxAmazon fundamentalsThe Add to Cart panel on a detail page, and the single offer it is currently pointed at. Amazon now officially calls it the Featured Offer.
C
What a unit costs you landed, manufacturing, inbound freight, duties and prep, before Amazon takes anything.
Conversion RateAnalytics & metricsOrders divided by sessions. Amazon reports it as Unit Session Percentage in Business Reports.
CounterfeitBrand protectionFake product listed against your ASIN. Distinct from grey-market goods, which are genuine but sold outside your distribution.
CTRAnalytics & metricsClicks divided by impressions. On Amazon it is mostly a verdict on your main image, title and price.
D
F
You send inventory to Amazon's warehouses; Amazon picks, packs, ships and handles customer service and returns.
FBA FeesLogistics & fulfillmentThe per-unit fulfillment charge plus storage, and any surcharges for aged or oversized inventory.
FBMLogistics & fulfillmentYou hold the inventory and ship each order yourself when it sells.
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L
Your offer on a product, the SKU, price, quantity and fulfillment method attached to an ASIN.
Listing HijackingBrand protectionA third party attaching an offer to your ASIN without authorization, often with counterfeit or diverted stock.
Listing OptimizationListings & contentRewriting and rebuilding a detail page so it both ranks for the right searches and converts the traffic it earns.
M
The primary product photo shown in search results. Amazon requires a pure white background and strict framing rules.
MAPBrand protectionThe lowest price a reseller is permitted to advertise your product at, set by policy rather than by Amazon.
Match TypeAdvertising & PPCHow loosely Amazon matches a shopper's search to your keyword, broad, phrase or exact.
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O
P
A listing structure where several related ASINs (sizes, colors, pack counts) sit under one non-buyable parent.
PPCAdvertising & PPCAmazon's auction-based advertising system, Sponsored Products, Sponsored Brands and Sponsored Display.
PrepLogistics & fulfillmentPreparing units to Amazon's inbound requirements, poly-bagging, bubble wrap, labeling, bundling, suffocation warnings.
Price SuppressionBrand protectionAmazon removing the Buy Box because it judges your price uncompetitive against other retailers.
PrimeLogistics & fulfillmentAmazon's membership program offering fast free delivery. The Prime badge is one of the strongest conversion signals on a listing.
Purchase OrderAmazon fundamentalsThe document committing a buyer to purchase a stated quantity at a stated price on stated terms.
R
Amazon's commission on each sale, typically 8-15% of the total price depending on category. Most categories are 15%.
Reseller RemovalBrand protectionThe process of getting unauthorized third-party sellers off your listings and keeping them off.
Restock LimitsLogistics & fulfillmentCaps Amazon places on how much inventory you may send in, based on your sales velocity and storage performance.
RetargetingAdvertising & PPCAdvertising to shoppers who already viewed your product but did not buy, mainly through Sponsored Display.
ReviewsListings & contentCustomer product ratings and written feedback on the detail page. Distinct from seller feedback, which rates the merchant.
ROASAnalytics & metricsAd revenue divided by ad spend, expressed as a multiple. The mathematical inverse of ACOS.
S
The report showing the actual customer searches that triggered your ads, with spend, clicks and sales for each.
Seller CentralAmazon fundamentalsThe dashboard third-party sellers use to manage listings, inventory, advertising, orders and payments.
Seller FeedbackAmazon fundamentalsRatings of the merchant's service, shipping, packaging, communication. Separate from product reviews.
SessionsAnalytics & metricsVisits to your detail page within 24 hours, as reported in Seller Central Business Reports.
SKUAmazon fundamentalsYour own internal code for a sellable item. Unlike an ASIN, a SKU belongs to the seller, not to Amazon.
Sponsored BrandsAdvertising & PPCBanner ads carrying your logo, a headline and several products, usually at the top of search results. Brand Registry required.
Sponsored DisplayAdvertising & PPCAudience- and product-targeted display ads that appear on and off Amazon, including retargeting of past page viewers.
Sponsored ProductsAdvertising & PPCKeyword- and ASIN-targeted ads for a single product, shown inside search results and on competitor detail pages.
Stranded InventoryLogistics & fulfillmentStock physically in Amazon's warehouse with no active listing attached, so it cannot be sold.
Suppressed ListingListings & contentA listing Amazon has hidden from search and browse because it fails a content, compliance or image requirement.
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Grouped by what it does
Amazon fundamentals
The account types, listing objects and marketplace mechanics every brand owner runs into first.
1P means selling wholesale to Amazon Retail via Vendor Central. 3P means selling on the marketplace via Seller Central.
Account HealthAmazon's composite view of a seller account's compliance, order defect rate, policy violations, late shipment rate.
ASINThe ten-character code Amazon assigns to every product listing. One ASIN is one product detail page.
Buy BoxThe Add to Cart panel on a detail page, and the single offer it is currently pointed at. Amazon now officially calls it the Featured Offer.
ListingYour offer on a product, the SKU, price, quantity and fulfillment method attached to an ASIN.
Purchase OrderThe document committing a buyer to purchase a stated quantity at a stated price on stated terms.
Seller CentralThe dashboard third-party sellers use to manage listings, inventory, advertising, orders and payments.
Seller FeedbackRatings of the merchant's service, shipping, packaging, communication. Separate from product reviews.
SKUYour own internal code for a sellable item. Unlike an ASIN, a SKU belongs to the seller, not to Amazon.
UPC / GTINThe barcode standard Amazon uses to match a product to an existing catalog entry or create a new one.
Vendor CentralThe invitation-only portal for 1P vendors who sell wholesale directly to Amazon Retail.
WholesaleA model where a seller buys product outright from the brand at wholesale cost and resells it on Amazon at their own risk.
Listings & content
Everything that makes up a product detail page and how Amazon indexes it.
The module-based rich content section that replaces the plain product description for Brand Registry sellers.
Backend Search TermsA hidden keyword field on each listing, capped at roughly 250 bytes, used to index for terms that do not belong in visible copy.
Brand StoreA free multi-page storefront on Amazon under your own vanity URL, available to Brand Registry sellers.
Detail PageThe public product page for an ASIN, title, images, bullets, description, A+ content, reviews and the Buy Box.
Listing OptimizationRewriting and rebuilding a detail page so it both ranks for the right searches and converts the traffic it earns.
Main ImageThe primary product photo shown in search results. Amazon requires a pure white background and strict framing rules.
Parent-Child VariationA listing structure where several related ASINs (sizes, colors, pack counts) sit under one non-buyable parent.
ReviewsCustomer product ratings and written feedback on the detail page. Distinct from seller feedback, which rates the merchant.
Suppressed ListingA listing Amazon has hidden from search and browse because it fails a content, compliance or image requirement.
VineAn Amazon program that gives free units to trusted reviewers in exchange for honest reviews.
Advertising & PPC
Ad types, targeting, bidding and the levers that move sponsored performance.
Amazon's programmatic display and video buying platform, reaching audiences on and off Amazon.
BidThe maximum you will pay for a click. Amazon runs a second-price auction, so you usually pay less than you bid.
Keyword ResearchFinding the searches real customers use for your product, then ranking them by relevance and volume.
Match TypeHow loosely Amazon matches a shopper's search to your keyword, broad, phrase or exact.
Negative KeywordA term you explicitly block, so your ads never show for it.
PPCAmazon's auction-based advertising system, Sponsored Products, Sponsored Brands and Sponsored Display.
RetargetingAdvertising to shoppers who already viewed your product but did not buy, mainly through Sponsored Display.
Search Term ReportThe report showing the actual customer searches that triggered your ads, with spend, clicks and sales for each.
Sponsored BrandsBanner ads carrying your logo, a headline and several products, usually at the top of search results. Brand Registry required.
Sponsored DisplayAudience- and product-targeted display ads that appear on and off Amazon, including retargeting of past page viewers.
Sponsored ProductsKeyword- and ASIN-targeted ads for a single product, shown inside search results and on competitor detail pages.
Analytics & metrics
The numbers Amazon reports back to you, and which ones actually matter.
Ad spend divided by ad revenue, shown as a percentage. The headline efficiency number for an Amazon PPC campaign.
Brand AnalyticsA Brand Registry reporting suite showing search frequency rank, competitor share and repeat purchase behavior.
Break-Even ACOSThe ACOS at which an incremental advertised sale makes exactly zero profit, equal to your gross margin percentage.
BSRA per-category rank based on recent sales velocity relative to everything else in that category.
Conversion RateOrders divided by sessions. Amazon reports it as Unit Session Percentage in Business Reports.
CTRClicks divided by impressions. On Amazon it is mostly a verdict on your main image, title and price.
IndexingWhether Amazon has associated your listing with a keyword at all. Without indexing you cannot rank for it at any price.
Organic RankWhere your product appears in unpaid search results for a given keyword.
ROASAd revenue divided by ad spend, expressed as a multiple. The mathematical inverse of ACOS.
SessionsVisits to your detail page within 24 hours, as reported in Seller Central Business Reports.
TACOSAd spend divided by total revenue, organic and paid combined. The honest measure of how dependent a brand is on ads.
Brand protection
Registry, enforcement, pricing policy and keeping control of your own listings.
Amazon's program for verified brand owners, unlocking content control and enforcement tools. Requires a registered or pending trademark.
CounterfeitFake product listed against your ASIN. Distinct from grey-market goods, which are genuine but sold outside your distribution.
Listing HijackingA third party attaching an offer to your ASIN without authorization, often with counterfeit or diverted stock.
MAPThe lowest price a reseller is permitted to advertise your product at, set by policy rather than by Amazon.
Price SuppressionAmazon removing the Buy Box because it judges your price uncompetitive against other retailers.
Reseller RemovalThe process of getting unauthorized third-party sellers off your listings and keeping them off.
TransparencyA serialization program where every unit carries a unique code Amazon scans before shipping.
Unauthorized SellerA third party listing your product on Amazon without your permission, typically sourced through diversion or retail arbitrage.
Logistics & fulfillment
Getting product into Amazon's network and keeping it in stock.
An outside warehouse and fulfillment provider handling storage, prep and shipping on your behalf.
COGSWhat a unit costs you landed, manufacturing, inbound freight, duties and prep, before Amazon takes anything.
FBAYou send inventory to Amazon's warehouses; Amazon picks, packs, ships and handles customer service and returns.
FBA FeesThe per-unit fulfillment charge plus storage, and any surcharges for aged or oversized inventory.
FBMYou hold the inventory and ship each order yourself when it sells.
IPIAmazon's 0-1000 score for how efficiently you use FBA storage. It governs your restock limits.
PrepPreparing units to Amazon's inbound requirements, poly-bagging, bubble wrap, labeling, bundling, suffocation warnings.
PrimeAmazon's membership program offering fast free delivery. The Prime badge is one of the strongest conversion signals on a listing.
Referral FeeAmazon's commission on each sale, typically 8-15% of the total price depending on category. Most categories are 15%.
Restock LimitsCaps Amazon places on how much inventory you may send in, based on your sales velocity and storage performance.
Stranded InventoryStock physically in Amazon's warehouse with no active listing attached, so it cannot be sold.
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